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TaDDu

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11 years ago

T

TaDDu

2 Posts

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50734

May 15th, 2015 06:00

Poweredge 1950 drac5 web interface not working

Hi,

Problem is same as descripted in here:

http://en.community.dell.com/support-forums/servers/f/956/t/19273095

"Drac module doesn't respond to http or https requests"

I scanned servers IP with nmap and only ports 22 and 5900 are open.

So it is answering to ssh and telnet but not hosting web service.

Tried everything that was suggested in this thread.

http://community.spiceworks.com/topic/318572-drac-5-issue-not-responding-to-http-https

  • soft reset (racadm racreset)
  • hard reset (racadm racresetcfg)
  • clearing RAC logs (racadm clrraclog)
  • clearing SEL (racadm clrsel)
  • updating firmware (RACADM FWUPDATE -g -p -a IP_ADDRESS)

So is there command to start web service or something else i should try before giving up and buying external kvm?

  • DELL-Chris H

    7 Practitioner

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    Posted May 15th, 2015 09:00

    Taddu,

    The issue will likely be due to the ports that are open. Below you will see the Drac 5 Listening Ports, as well as the Client Ports.

    DRAC 5 Listening Ports
    Port Number Function
    22* Secure Shell (SSH)
    23* Telnet
    80* HTTP
    161 SNMP Agent
    443* HTTPS
    623 RMCP/RMCP+
    3668* Virtual Media server
    3669* Virtual Media Secure Service
    5900* Console Redirection keyboard/mouse
    5901* Console Redirection video

    * Configurable port

    and

    DRAC 5 Client Ports
    Port Number Function
    25 SMTP
    53 DNS
    68 DHCP-assigned IP address
    69 TFTP
    162 SNMP trap
    636 LDAPS
    3269 LDAPS for global catalog (GC)

    Please verify that the necessary ports, such as 80 and 443 are open. 

    Also, what are you seeing when you attempt to connect, and on what browser?

    Let me know.

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • DELL-Shine K

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    Posted May 17th, 2015 22:00

    Taddu,

    Can you also check the output of below command and make sure web server is enabled on iDRAC.

    racadm getconfig -g cfgRacTuning

  • TaDDu

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    Posted May 19th, 2015 06:00

    Here is output semmes like webserver is enabled.

    $ racadm getconfig -g cfgRacTuning
    cfgRacTuneRemoteRacadmEnable=1
    cfgRacTuneWebserverEnable=1
    cfgRacTuneHttpPort=80
    cfgRacTuneHttpsPort=443
    cfgRacTuneTelnetPort=23
    cfgRacTuneSshPort=22
    cfgRacTuneConRedirEnable=1
    cfgRacTuneConRedirPort=5900
    cfgRacTuneConRedirVideoPort=5901
    cfgRacTuneConRedirEncryptEnable=0
    cfgRacTuneLocalServerVideo=1
    cfgRacTuneIpRangeEnable=0
    cfgRacTuneIpRangeAddr=192.168.1.1
    cfgRacTuneIpRangeMask=255.255.255.0
    cfgRacTuneIpBlkEnable=0
    cfgRacTuneIpBlkFailCount=5
    cfgRacTuneIpBlkFailWindow=60
    cfgRacTuneIpBlkPenaltyTime=300
    cfgRacTuneTimezoneOffset=0
    cfgRacTuneDaylightOffset=0
    cfgRacTuneAsrEnable=0
    cfgRacTuneCtrlEConfigDisable=0
    cfgRacTuneLocalConfigDisable=0
    cfgRacTunePluginType=0

    Also tested on chrome and IE.

    Getting ERR_CONNECTION_REFUSED

  • DELL-Shine K

    6 Operator

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    Posted May 19th, 2015 10:00

    What is the firmware version installed on iDRAC.

    One thing you can try is disabling and enabling web server and see whether that fixes the issue

    racadm config -g cfgRacTuning -o cfgRacTuneWebserverEnable 0

    racadm config -g cfgRacTuning -o cfgRacTuneWebserverEnable 1

  • 1586

    0

    Posted December 19th, 2018 13:00

    I've been working this issue as well and not found anything useful on the web. However I did find a solution that worked for me.

    Using "racadm racdump" I noted that the webserver process was not running. On a hunch I thought that the webserver was failing due to a configuration issue so I issued a "racadm sslresetcfg" to Restores the web-server certificate to factory default and restarts the web-server. From there restart the DRAC with "racadm racreset" and all is well.

     

    So the commands are:

    racadm racdump

    racadm sslresetcfg

    racadm racreset

     

    Might work for you.....