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rodell

updated

18 years ago

R

rodell

19 Posts

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1829

October 14th, 2008 14:00

A960 Printer not functioning at initial connection Win XP SP3 & IE7

When clicked on its icon the first response was Spooler Service Not Running. With help hereon, that has been corrected. Now when click Printer Preferences up comes OPERATION COULD NOT BE COMPLETED.

 

With no info as to what's needed or where to find it, I'm lost somewhere in cyber space.

 

Will appreciate solution -- hopefully uncomplicated if not simple.

 

Thanks.  Sincerely, 

 

 

  • PudgyOne

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    30315 Posts

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    Posted October 14th, 2008 17:00

    Start, run or hit the Windows key and the R key at the samw time

     

    type

     

    services.msc

     

    hit enter

     

    Look for the print spoller. Make sure it's set for automatic and restart the service.

     

    Also look in printers and faxes and lake sure your printer is online.