Any help with the following problem is greatly appreciated:
1. I install the 1600n drivers.
2. I print a document, everything works fine. In fact, I can print several and everything works fine.
3. Occasionally, I will print and the Windows spooler just waits on the printer forever. The is no apparent rhythm I can see to when the printer goes offline.
4. I open the Network Scan Manager from the sysTray and notice a red "error" icon over the printer.
5. I "refresh" the printer, the red "error" message goes away and the spooled print job immediately starts printing.
What settings do I need to make to get rid of this frustrating bug?
It's not a big problem if you are in the same room as the printer; however, if you are a long distance away, it becomes a hair-pulling experience to scan or print.
I'll add my name to the list, I'm having the same problem. I had already tried turning off power management, no help. It's really quite aggravating. With network scanning now available the machine was shaping up quite nicely.
I started seeing a new error this week with this problem. The display read "line error". Also, "resetting" the network scan utility no longer cleared the problem. To get the printer working, I had to reboot the router/switch.
The line error problem lingered in my head. I replaced the CAT5e cable to the printer and repunched the CAT5e wall jack terminals. The error has not surfaced in over 4 days.
Also, I did follow someone's suggestion to switch the printer to 100 / Half speed. I've tried this speed in the past with no luck in getting rid of the problem, so I believe putting a high quality shielded patch cable on the printer solved the problem. Nevertheless, I mention the 100/Half change for sake of completeness in case others need to both changes to get rid of the error.
I'm guessing the old cable worked well enough before to get a noisy connection to the printer but not good enough to have everything working at 100%.
I've switched mine to 10Mbps / half but still have problems.
I find it difficult to believe that it's power-saving or network speed related as simply restarting the Print spooler service on our server makes the jobs come through. Restarting the printer (power lead in and out) does not seem to bring it back to life.
This makes me think that it's more likely a driver issue/software.
I really think it's about time we heard something from Dell on this. If I don't have this resolved by Thursday it's going back and I'll get an HP. This is the first Dell printer we've bought and have generally been impressed with the features / cost of it. However, the cost is negated if I get hassled every couple of hours to restart it!
I'll throw my hat into the ring also. If I recall correctly, I was having this problem even before the v1.22 firmware update. I remember scanning the community forums then and not seeing anyone else with an occurence. It was driving my wife crazy so I set her up with a USB connection, and I just have the nuisance of refreshing the network scan tool often.
I would not be surprised if the the problem is also related to my piece of junk router, a D-Link DI-624. You others wouldn't mind posting what routing equipment (if any) you're using, would you?
JMansford
21 Posts
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Posted July 4th, 2005 13:00