UNSOLVED

Golf4dj

updated

9 years ago

Closed

G

Golf4dj

1 Rookie

2 Posts

0

16854

April 11th, 2017 17:00

E525w, error 093-932 Replace Cyan Cartridge

Stumped, I have had my Dell e525w Multi function laser printer for a little over a year.

This thing has been a bit finicky from day one but has generally worked without too much trouble.

Lately, I have been getting this 093-932 error message that tells me to replace the Cyan cartridge.  I have replaced the cartridge with a new cartridge twice and keep getting the error message.  I can uninstall and then re-install and it usually works for the next print but then reverts back to the error message.

Any suggestions out there on what I should do to troubleshoot?  I have tried switching the menu from Dell to Non Dell cartridges to see if that would help and it does not.  

BTW - I suspect that I am out of warranty.