
Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
How to trouble shoot printer error?
Computer: Dell Inspiron 580s
OS: Windows 7 64-bit
Printer: Dell 1320c
Problem: Cannot print. When I attempt to print the printer flashes an error light. The paper is not pulled. The printer was working fine up until this week.
Troubleshooting attempted:
- Checking for paper jams (clear)
- Changing toner
- Power reset (turn off, unplug, plugin, turn on) This results in no error light. When I attempt to print, error light comes back.
- Uninstall and reinstall of printer drivers.
- Reviewed print queue. When I attempt to print, it sends the job to printer, gets to 100 of 300 sent, but then hangs on "sent to printer".
Thank you for your help.
Responses (0)
Solutions (0)
