schlo,

Yes, run the patch, it's like a cleanup utility. Why Dell calls it a patch is beyond me.

Rick

Hello,I use xp,do I still run that PATCH?thanks

Hello.almost there..did all as requested..I can run the printer from the dell aio program but if I try to print,say from word,it won't go..Tells me communication not available,,unplug restart??I do it and get same results??thanks

schlo,

When you go to print from Word, Make sure you have selected the right printer. I had an issue and it was set for Microsoft XPS Document Writer

Rick

schlo,

I also forgot to mention that you might want to read the article, it may also solve one of your problems.

Update list of applications to send scans to

Rick

Hello.YOUR GOOD,,everything seems OK now,,,thanks,,,,don't knpw how to make this SOLVED,,,,THANKS.

schlo,

GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).

Thanks,

Rick

just followed all your advice,,,the last one for word was correct too...thanks...although I use 2 account IE sign on's ,,did not realize I had to repeat most of it to get the printer working for the 2nd account,,thanks