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3893
March 14th, 2009 11:00
is dellAIO810 a plug&play printer
Hello,I,moved and now am trying to reconnect my computer.The 810,usb type,won't respond.it keeps telling me,it's a usb type and can't locate it??I went to the device mgr,what choice do I select from the usb hub??thanks
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PudgyOne
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March 14th, 2009 12:00
schlo,
Follow these instructions below and let me know what happens.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer. Download and run this patch (Patch must be run on Vista machines) to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when 6o connect yor printer(powered on)
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick
PudgyOne
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March 15th, 2009 11:00
schlo,
Yes, run the patch, it's like a cleanup utility. Why Dell calls it a patch is beyond me.
Rick
schlo
115 Posts
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March 15th, 2009 11:00
Hello,I use xp,do I still run that PATCH?thanks
schlo
115 Posts
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March 17th, 2009 11:00
Hello.almost there..did all as requested..I can run the printer from the dell aio program but if I try to print,say from word,it won't go..Tells me communication not available,,unplug restart??I do it and get same results??thanks
PudgyOne
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March 17th, 2009 16:00
schlo,
When you go to print from Word, Make sure you have selected the right printer. I had an issue and it was set for Microsoft XPS Document Writer
Rick
PudgyOne
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March 18th, 2009 09:00
schlo,
I also forgot to mention that you might want to read the article, it may also solve one of your problems.
Update list of applications to send scans to
Rick
schlo
115 Posts
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March 18th, 2009 10:00
Hello.YOUR GOOD,,everything seems OK now,,,thanks,,,,don't knpw how to make this SOLVED,,,,THANKS.
PudgyOne
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March 18th, 2009 13:00
schlo,
GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
Thanks,
Rick
schlo
115 Posts
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March 19th, 2009 11:00
just followed all your advice,,,the last one for word was correct too...thanks...although I use 2 account IE sign on's ,,did not realize I had to repeat most of it to get the printer working for the 2nd account,,thanks