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Jeljeljel6
3 Posts
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513
January 24th, 2021 07:00
No internet connection for Dell Document Hub
I have a Dell C2665dnf printer with a wired connection. I am able to print to it with no problems from my computer and other devices on my home network. Also I can browse the Internet from my computer as there is Internet service at my house. However, when I choose Dell Document Hub from my printer, it tells me there is no Internet connection. What could be the cause of this and how to resolve please?
DELL-Cares
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Posted January 25th, 2021 01:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceJeljeljel6
3 Posts
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Posted January 25th, 2021 06:00
I sent the service tag in the image above. It's out of warranty, so is my only option now a community response? I don't think there is anything wrong with the printer. I was looking for guidance on how to get the Dell Document Hub function to see the internet.
Jeljeljel6
3 Posts
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Posted January 24th, 2021 20:00
Hi, here is the information about the printer...