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craigohare

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2 months ago

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craigohare

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13 Posts

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1238

February 14th, 2020 02:00

Device groups issue

Hi

i have created a number of device groups to represent different site location's.  i then moved the servers at each location in to their group. all good.

however with in 24 hours i have found nearly all devices move out of the site group back in to the default group. i move them back and then they move again.  there is no pattern and not all the servers move. 

 

has anyone one else seen this issue/feature

 

thanks 

  • DELL-Stefan R

    Moderator

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    Posted February 17th, 2020 05:00

    Hi,

    haven't seen this before. Is there a reoccurring discovery rule running?
    This is the only idea I have on this behavior.

    Regards
    Stefan

  • craigohare

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    Posted February 24th, 2020 01:00

    HI Stefan

    we do have an adaptor set up to check the DOM appliance for new devices. i have adjusted the frequency of the checks but it makes no difference.  having said that the adaptor never brings back the right amount of servers.

    thanks  

  • craigohare

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    Posted February 25th, 2020 00:00

    Hello

    i arranged the devices back into there respective groups again yesterday. stopped the adaptor from checking. and again this morning a number of devices (never all of them and never the same amount) where back in the default group.

    i have again moved them to the respective groups.  any help will stop me going mad

     

    cheers 

  • craigohare

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    Posted April 24th, 2020 00:00

    HI this is still happening and i just can't seem to find a fix.

  • H20man

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    Posted April 24th, 2020 09:00

    Happening here too.  I stopped using Groups due to this problem, even when I just use the Default Group. I lost over 1300 servers a couple nights back.  I have tired a manual sync and it still does not help. I can get about 96 Devices to Sync, but OME Connector never adds anymore.  I can add a single Device (Edit) with the same creds the OME Connector is using and that is working.

    Butttt.... what I found is new working item:

    -Go to the Devices screen
    -Click the checkbox at the top to select all 10 Devices at once
    -Click on the dropdown to select and assign a Credential Profile (if you have one setup)
    -Prompt appears that this operation will happen in the background
    -Click OK

    And this now has started working for the fist time for me with the latest revision that went out a week or two ago.  But when you can only do 10 at a time and you have 1382 to work through it is a PITA.

    So, I will be ripping out the OME Connector again and re-installing it thru a specific process. 

    Special Note:
    If you have "Discovered" all of your Devices in OME with the same user/password that you have setup in the OME Connector, this will help for the next time you have to go thru this.