I have an Alienware 17R3 with Win10 Pro.

SupportAssited updated and has never worked since. Every time I start it, I get a BSOD with Bad_Pool_Header. The laptop has also become very slow. Have researched the forums and have tried everything from the solutions that DELL-Joe B has been mentioned in quite a few posts - nothing works.

The problem is that even the Dell online support portal opens or installs SupportAssist and then the laptop crashes.

Urgent help required.

Thanks in advance.