Try this article for Windows XP ...............

http://support.microsoft.com/kb/314060/EN-US/

Try this article for Windows Vista ...........

http://support.microsoft.com/default.aspx/kb/929461

Skybird:

Wow; that's a lot for a non-expert. However, I want to thank you for the info and it's about time I take the step to edit the "dreaded" registry.

I will try it sometime today.

Thanks again,

Mike Flannigan

Skybird:

Thanks for the information for Code 37. I edited the registry (removed "lower filters" (there were no upper filters) listed. Rebooted and my DVD/CD WAS recognised by my computer.

You not only solved my problem, but you gave me confidence for potential future problems with the registry.

Thanks !

Sincerely,

Mike Flannigan