
UNSOLVED
Missing cdrw/dvd drives.
My Dell Dimension 8300 is no longer showing my cd/dvd drive on the root directory. Within device manager it is showing a yellow question mark against "Samsung CDRW/DVD SM-348B" and an error message which reads " Windows succesfully loaded the device driver for this hardware but cannot find the hardware device (code 41). The F12 Dell diagnostics express test returns an error code 0F00:133D with the message "IDE device failed:Incompatible CD for testing".
I have tried the CD fix exe. file posted on the forum board but it has made no difference.
I have also tried to update the driver via the Dell website but have been unable to find an exact match for "Samsung CDRW/DVD SM-348B"
Any help would be appreciated.
Responses (2)
Solutions (0)

Skybird
1 Rookie
•
10871 Posts
80
0
Posted January 25th, 2007 12:00
the Registry Editor here ...........
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=1B791FDD8FD0473EA268BE881319EBC5&c=us&l=en&s=dhs
Disregard the reference to Roxio.