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Jeffreyyee
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Posted April 12th, 2026 16:51
No audio device installed. Go to intel.com for help.
No Audio Output with Intel® Smart Sound Technology Update after System or Driver Update
Content Type: Troubleshooting | Article ID: 000058422 | Last Reviewed: 10/20/2025Environment
Operating System
Windows® 10 familyDescription
No audio output after system update or driver update or BIOS (Basic Input/Output System) update.
Error code 10 with Intel® Smart Sound Technology driver
Resolution
- Open Device manager
- In System devices > Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
- Right click and select Update driver
- Select Browse my computer for driver software
- Select let me pick from a list of available drivers on my computer
- Select High Definition Audio controller and install.
Jeffreyyee
1 Rookie
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2 Posts
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2 Points
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Posted April 12th, 2026 17:08
@Jeffreyyee I have XPS 15 7590 laptop. No audio after system update on 4/11/2026. Windows 11 version 25H2. Updated drivers and bios did not help. I had Intel Smart Sound Technology SST OED. This device cannot start (code 10). no audio output device is installed. I went to intel.com and entered no audio output with intel Smart Sound. I worked for my laptop.
Jesse L (retired)
10 Wizard
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17898 Posts
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Posted November 25th, 2025 09:37
Have you tried installing the audio drivers for the system? If not, you may want to do that to see if it will resolve the error.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
Jesse L (retired)