Hi

- Started cloud restore (with disk wipe) after SupportAssist came up warning of OS failure, this was after the system was freezing post a Windows upgrade, so opted in

- Files downloaded and SupportAssist dialogue asked to proceed to next step, windows install, opted in

- Windows install comes to a screen named "System Configuration" where it seems various Dell softwares were installed successfully (green check marks) and then the page displays again the text "System Configuration" (in the page body, duplicate of the title) with a small animated search icon sizing larger and smaller like a gif, and the progress bar says 87%

- Been on this page for 3 hours, no progress beyond 87%, no additional text, no responsiveness to cursor or keys

Please help