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KF
Kathy Fowler
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May 5th, 2004 16:00
Malware Fix Blocks Photo Access
Dealing with other bugs over the past few weeks, I've downloaded and installed AdAware, SpywareGuard, SpywareBlaster, Spybot S&D. I also purchased PestPatrol. My old problems have been fixed, now. Here's the old thread:
http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=10391
The new problem: Since installing all of this, I no longer can access the following:
- On the Comcast.net home page, there's a "photo of the day." I can see the caption, but not the picture.
- The Photo link that appears in the left column of most Yahoo message boards. All the other links are there (Files, Members, etc.) Where the photo link should be is a blank space--and nothing to click. (And I can tell from other messages on the boards that the photos site is functional...people are discussing photos posted that I can't get to but they can.)
- Some messages on a BookCrossing forum. The subject of the message thread is missing (without a subject, you can't click into the thread); however, I can reach those threads through another search routine, so it's not as if those threads are permanently locked off. They're just blank spaces (like the photo link on the Yahoo forums). Two of the three messages I can't get into say "hot" in the title line; the third says "s*xiest" (What kind of books are we discussing over there?). [You'll have to guess at that word. The Dell censor won't let me say it. Wow.] However, I don't have any kind of content-censoring activated in Explorer. If I check Explorer's tools, the button reads "enable"--meaning there's nothing enabled at present.
- My own photo albums at Image Event. My password gets me into the site so I can edit my albums, but the photos for the albums don't show up, making it a tad difficult to edit what you can't see. And if I log in as a guest, I can't see any photos at all--just captions.
None of this occurred before I installed all these malware-zappers. Can someone advise me which one (or ones?) is most likely to be blocking my access to these tame, harmless photos and discussions? And, more important, can you tell me how to fix it? 'Cause, frankly, while I'd hate to go back to taking my chances with spyware, I can't function without access to these photos and links.
Thanks,
Kathy
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