I have a vostro 2521 laptop, When I connect my laptop to charger, it connects, and a second later it disconnects. And it keeps going.
At the first it was stuck at 15% and it's couldn't charger more than that, I disconnect the charger and after the battery goes down to 0% i still was able to use the computer for like 2 hour, later it's turned off and i charge that again.
Now I'm stuck on 95% battery and it's still keep connect and disconnect, what should i do?
Have you tried another charger? It actually sounds like the DC jack in the laptop may be the source of the problem. Take a flashlight and look inside the plug to see if the pin in the plug is loose. It could also be the cable on the charger has a broken or defective wire.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
I m also facing same problem My Laptop charger connecting and disconnecting after minutes.
i m using only dell charger. when charging disconnected then rotate charging contact pin and its getting connected and after few minutes disconnected automatically.
Same here, i've started this thread: https://www.dell.com/community/Vostro/Vostro-5470-charging-problem/m-p/7351866#M3754 Current troubleshooting guides on the web doesn't mention this kind of problem. Not the usual "not charging" or not connected. And i did some tests: booting in safe mode works, as does charging it asleep or when it is powered off. Tried a system restore and a fresh new Windows installation after i've formatted it, with no success. Also, the technician working on my laptop trying to pinpoint the problem and solve it blamed an windows update for it and that they probably fix it on some new updates - suggested disabling some battery related stuff on device manager but, again, no success.
I did some updates on my thread, here we go: Running the pre-Boot (F12 while booting), got good results for every component. But memory and processor tests are triggering the problem to happen. Either one of these (maybe not to bad, maybe not good at all) or, at least, malfunctioning charger may be the cause after all. I'll try to get a new charger to test it tomorrow.
So, i solved it back then buying a new charger, with no avaiable means of checking what made it stop working correctly.
Now, i just got the same problem again, with the new charger, after a long time of normal use. But the charging problem only seems to happen when the notebook is under stress (eg.: running a game), but doesn't happen when idle.
Sure, it can be solved, probably, buying another charger, but it makes me think there's a problem with something on the PC, since i was using it in different locations (which makes me think it's not a power supply problem related).
Hello, apparently I found a solution to this problems. It is a temporary solution as before it shows only 15mW charging in Intel Graphics command center but after successfully downgrading my bios from 1.21.0 to 1.19.0 it fixed my charging problem. The process of downgrading goes like this:
-Download an old bios on your laptop (I recommend getting a bios not older much than your current one or a bios 2 updates ago)
-Copy it on a flash drive and enable legacy boot options in bios
-Power on your laptop and Press f12 before the boot screen then select BIOS Flash Update option
-There you need to browse for the .exe you downloaded and write /forceit as a remark (Important)
-Don't worry if it says that the update is not successful as it will downgrade itself after rebooting. After the reboot you can now check the bios if it downgraded successfully.
-Restore your bios factory default and exit. now test the charge if it fixed the disconnecting issue.
There are several problems going on with Dell laptop batteries, chargers, bios and Windows software that interfere with proper battery charging. My Inspiron wouldn't charge, but worked plugged in. It updated Windows after that problem started. Next, it started giving error message upon startup saying the battery wasn't recognized and wouldn't be charged. I replaced the charger, buying direct from Dell. It didn't make any difference. I found info online about forcing BIOS to fix it, and it worked, for only one day my charger and battery worked right. Next i bought a battery, it was Dell, not aftermarket. Problem persisted. I then did recovery to earlier time, it worked again, one day. Ugh. I bought another charger from Dell, made no difference. I bought another battery from Dell, didn't work, still said not recognized. Read online that it was a Windows problem, updated Windows with Windows update (something labeled Hr2 or something like that). Fixed. Then two days later, no error message but blinking white light and battery not charging. Ugh. So it's working now, as long as the charger is in a perfect position, half plugged into laptop but not fully plugged into laptop. It's so friggin touchy. Frustrating. Better than it was before, but still frustrating.
JOcean
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Posted November 11th, 2018 17:00
Have you tried another charger? It actually sounds like the DC jack in the laptop may be the source of the problem. Take a flashlight and look inside the plug to see if the pin in the plug is loose. It could also be the cable on the charger has a broken or defective wire.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop