My Latitude D505 won't boot in normal mode. It gets hung on the black Windows XP screen. It never makes it to the blue screen. If I reboot in safe mode, Windows launches. When I shutdown, a program Sample.exe has problems shutting down. When I attempt to re-install XP, I get a message that I have a newer version (SP2) and I will have to delete in order to go back to SP1. Any ideas on how to fix would be appreciated.
Have you tried detaching all peripherals and removing any PCMCIA cards prior to booting?
Being as how "sample.exe" is a frequent byproduct of some forms of the Nimda virus, I'll inquire as to whether you've run a virus scan recently, and whether your AV application is up to date. Have you tried searching for "sample.exe" on the system to determine where this file is located? (This can be done from Safe Mode.)
If you've installed SP2 over an original SP1 installation, it may be necessary to uninstall Service Pack 2 via Add/Remove Programs to reinstall Windows, however, if you're going to go to all that trouble, you'd be far better off formatting the drive and starting from scratch, in which case you won't have to worry about the message you're getting. The system will probably run a lot better, too.
Flooby's recommendation is a good one! If you decide to reformat and start over I recommend you baseline your system. In fact, everyone should know what their baseline performance is. As things begin to change on an XP system it is REALLY valuable to be able to compare baseline performance with current system performance.
It might be easier if I send you over to an article I recently wrote that discusses how to baseline a system. It's a really short read but I think you'll see why it is so important to baseline your PC. It makes it SO much easier to find trouble down the road. Or to compare how a PC is currently running to how it ran when it was new.
One of things we've learned over the years is that if you don't baseline a PC system you never have a point of reference. Baseline provides an all important point of reference.
Flooby
2 Intern
•
3031 Posts
179
0
Posted October 9th, 2005 11:00
Have you tried detaching all peripherals and removing any PCMCIA cards prior to booting?
Being as how "sample.exe" is a frequent byproduct of some forms of the Nimda virus, I'll inquire as to whether you've run a virus scan recently, and whether your AV application is up to date. Have you tried searching for "sample.exe" on the system to determine where this file is located? (This can be done from Safe Mode.)
http://securityresponse.symantec.com/avcenter/venc/data/w32.nimda.e@mm.html