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Maximgt

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17 years ago

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Maximgt

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September 30th, 2009 11:00

Corrupt/Missing System32\drivers\ntfs.sys - Boot-up Error Message

I own a DELL XPS 400 - OS Windows XP. 

About a week ago, I changed the system's hard drive and reinstalled the OS using DELL's Recovery DVD. Additionally, I updated the system by installing the DELL DSS, updating and downloading drivers. However, over the past few days I have been getting a message upon boot-up; the message is "Windows couldn't start because the following is corrupt or missing -- System32\drivers\ntfs.sys. Please insert Windows XP CD and type r to repair."

I am not sure if this issue can be fixed (repaired) using the DELL Recovery CD and how, or if I should reinstall Windows (clean install).

Thank you for your help.

  • Jesse L (retired)

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    Posted October 2nd, 2009 08:00

    Maximgt,

    Thank you for using the Dell Community Forum.

    Try a Repair install by using the Recovery Console. To perform this Repair boot to the XP disk and on one of the screens choose "R" to repair.

     

    Jesse L (retired)

  • Maximgt

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    Posted October 2nd, 2009 10:00

    Thank you for your response.

    If I select "R" to perform a repair, I am prompted to enter a parameter (for the repair sought); in other words, it is not an automated repair.

    Thank you for your help.