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dalem29

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21 years ago

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dalem29

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2198 Posts

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June 17th, 2005 15:00

[Critical] error message from Dell Support

A couple of times now there has been the little window, supposedly from Dell Support,  rolling up from the lower right screen in the area of the tray. It says "[Critical] You may have an error on your system. You may see the error
 'Generic Host Process' or cause file names not to be displayed in Rich Text e-mail messages" 
 
Then it goes to say I should click on "Get It", it being a patch and that "you may see this message if you have updated with windows update ****** (a number which I forgot to write down) but think it started with the numbers 15. Finally it concludes "you may receive the error message after you restart the computer", the error message being:  Generic Host Process Win 32 Service error.
 
I find the syntax and word arragnement of the first part of this suspicious, even though the whole message rolled up with Dell's name on it.
I was wondering if anyone else has had this happen .
 
Update: After looking at some entries in Google, this is not the Windows error message that the program needs to close, just the supposed warning from Dell that I "may" have an error while tempting me to click on the "Get It button" (for a patch). I just downloaded and installed 8 Windows critical updates yesterday. The first message appeared several days ago, and the second one this morning. Thanks for your input. 
 

Message Edited by dalem29 on 06-17-2005 11:12 AM

  • msgale

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    2507 Posts

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    Posted June 17th, 2005 17:00

    This is a test - right.  No you should not downloaded it.  You should not download anything that tells you to download it,  rather you should be proactive and look for necesary downloads at sites you select.  I can think of two exceptions Microsoft Download of critical items and Antispywre (beta)  and Norton's Live Update or equivelant.  Unsolictied download requst should be rejected out of hand.  P.S. If you want to very careful, you can not use Microsoft or Norton's Update and use manual downloads.  
  • Denny Denham

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    Posted June 17th, 2005 18:00

    dalem29,

    I received the same message. If you click the "Get it" link you are taken here to download the fix. This may be a corrective measure for some interference between Microsoft updates. I downloaded and installed it with no ill effects.

    Message Edited by Denny Denham on 06-17-2005 12:19 PM

  • dalem29

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    Posted June 18th, 2005 00:00

    Thanks Denny...I am almost paranoid about clicking on anything even remotely resembling trouble. :smileyindifferent: Just wanted to run it by the board first....