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GrandpaF

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18 years ago

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GrandpaF

2 Posts

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17991

September 5th, 2008 05:00

Dell PC TuneUp

Have installed PC TuneUp and run it for the first time.  It reports "No virus Protection Found" and "No Firewall Protection found" however I have Macafee Virus and firewall, both active!

Also after running (including compacting the registry), checking the next day it reports the registry has never been compacted!

What gives here???????

  • mombodog

    2 Intern

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    12735 Posts

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    Posted September 5th, 2008 17:00

     You may need to restart the PC for the registry compaction to be detected.

     

    Not sure why McAfee is not being detected.

  • GrandpaF

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    Posted September 5th, 2008 23:00

    The results I get seem to be inconsistant ... it is now recognising McAfee Virus Scan, but NOT McAfee Firewall.
  • bughaters

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    Posted September 6th, 2008 22:00

    My problem still persists.  Dell PC TuneUp doesn't recognize mcafee's firewall.  Any suggestions on how to update the "DAT".  McAfee's Virtual Technician doesn't seem capable of updating DAT.  How do I update or isn't really important. 
  • fossilsol

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    Posted November 19th, 2008 16:00

    Windows Firewall is already off and so is Windows Defender. I even tryed shutting down Norton and reboot, still nothing.

  • dgkpcon

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    Posted November 19th, 2008 16:00

    You have 3 A/V programs,and 3 firewall programs?...

  • fossilsol

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    Posted November 19th, 2008 16:00

    Have installed PC TuneUp and run it for the first time.  It reports "No virus Protection Found" and "No Firewall Protection found" however I have Macafee Virus and firewall, both active!

    Also after running (including compacting the registry), checking the next day it reports the registry has never been compacted!

    I have the same problem for over a month, still does not see Norton antivirus and smart firewall. Still says registry has never been compacted.

  • dgkpcon

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    Posted November 19th, 2008 16:00

    I had the same problem with mcafee A/V and firewall,open security center click the firewall tab>click "show me the firewall programs on this computer"Click to turn off the windows firewall>then reboot>go back into security center and click the malware tab,do the same thing under malware for the A/V program(tun windows defender off) re-boot.Mcafee should be registered now.

  • fossilsol

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    Posted November 19th, 2008 17:00

    That is exactly what I did, only I have Norton not McAfee. It did not work.

  • dgkpcon

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    Posted November 19th, 2008 17:00

    Yes i do,it just sounded like you have 3 of each when you desribed it,sorry.

    I have mcafee total protection and have defender,and windows firewall turned off.One other way,with windows firewall and defender off,turn mcafee off completely also(A/V and firewall)re-boot,then turn mcafee back on,see if this works.

  • fossilsol

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    Posted November 19th, 2008 17:00

    Dude I only have Norton antivirus and Firewall on. Everyone has Windows Firewall and Windows Defender (these are turned off). I thought you have McAfee and McAfee firewall and have Windows Firewall and Windows Defender also or why would you say to turn them off?