Announcement Banner

CDLOUS4

updated

15 years ago

C

CDLOUS4

2 Intern

•

347 Posts

0

72322

July 22nd, 2011 14:00

IE9

I cannot install the IE9 on my computer.  I click to install and it goes all the way through and then at the end it says something about some files are still being used by the internet, click on restart to finsih installation.  So I click on restart and when my computer restarts before everything loads up it says preparing to configure windows updates, do not shut off your computer.  I watch it and it goes all the way up to 35% but then says it's unable to configure windows update and then reverts back.  I have closed all applications like my antivirus and spy sweeper and don't see anything else open before I do this and still cannot get this to install.  Anyone have any ideas as to why I can't or what can I do to get it to install?  Is IE9 ready yet or is it still in its BETA stage.  I have a Dell Inspirion 530S with windows 7 home edition installed.  Thanks for any suggestions. 

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    477

    1

    Posted August 7th, 2011 13:00

    Glad you got it working then somehow... It probably was something to do with the realtek audio driver after all. Maybe Windows 7 has found a better driver. You will need to decide for yourself whether everything sounds okay. It probably will.

    Enjoy IE9 but if you are curious then try the other web browsers also.

  • shesagordie

    12 Elder

    •

    46017 Posts

    488

    0

    Posted July 22nd, 2011 14:00

     CDLOUS4

    The best section to post this in, is the Software & Operating > Microsoft OS forum HERE, this forum is for Desktop Hardware.

    Bev.

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    488

    0

    Posted July 22nd, 2011 17:00

    Try downloading and installing the standalone version of Internet Explorer 9,

    I recommend installing the standalone version of Windows 7 Service Pack 1 (bottom two files x86 = 32 bit, x64 = 64 bit) before installing IE9.

  • muto

    2 Intern

    •

    872 Posts

    487

    0

    Posted July 22nd, 2011 23:00

    .

  • CDLOUS4

    2 Intern

    •

    347 Posts

    487

    0

    Posted July 23rd, 2011 11:00

    I am installing the x86=32 bit Windows 7 Service Pack 1 now which is going to take a while from what I see, it must be one big download.  Once that is finished then I will try to install the standalone version of IE9 and see if it goes through.  I will let you know what happens.

  • muto

    2 Intern

    •

    872 Posts

    487

    0

    Posted July 23rd, 2011 12:00

    .

  • shesagordie

    12 Elder

    •

    46017 Posts

    487

    0

    Posted July 23rd, 2011 13:00

     CDLOUS4

    For IE9 you need SP-2.

    I've not had any issues with installing IE9 as part of a Microsoft update on an Inspiron 530 MT desktop, running 32-bit Window 7 SP2

    You only need to download the 32-bit service pack version.

    Maybe THIS article can help.

    Bev.

  • CDLOUS4

    2 Intern

    •

    347 Posts

    487

    0

    Posted July 23rd, 2011 13:00

    Okay I waited over an hour for that download to finish for the Windows 7 SP 1 file x86=32 bit and when it got to almost the very end it ask me if I'm sure I want to run this and I said yes and then a box comes up saying no data found.  Now what do I do?  I waited over an hour for this and it does this at the very end.  Now I'm back to square one again.  Was I suppose to download both the 32 bit and 64 bit or just the 32 bit like I have.  Also there are 3 other downloads under those 2 you said.  Now what do I do?

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    487

    0

    Posted July 23rd, 2011 14:00

    If you have 32 bit Windows 7 the file windows6.1-KB976932-X86.exe (537 MB) should suffice.

    Its strange why its not installing.

    Can you press [Windows] and [Pause|Break].

    Does it say Service Pack 1 or not? If it does then proceed with the standalone version of IE9.

    If not check that the file you have downloaded (right click and click properties) is 537 MB and it has not incorrectly downloaded.

    Next I would download and install ccleaner and defraggler. Once installed run both the cleaner in ccleaner and also the registry cleaner. Subsequently run defraggler. This may fix some junk files/registry settings preventing windows from updating properly.

    As muto mentioned earlier a small malware check might be of use. What security is it you are using anyway? Malwarebytes' Antimalware is a good program. The free version runs/updates on demand only so it is worth having around for a periodic second checker. The pro version gives realtime protection.

    In the Recommended (mainly free) software wiki that I wrote I tried to give a brief explanation of these programs and others.

    ccleaner, defraggler, Malwarebytes' Antimalware are all small programs (it won't take anywhere near as long to download them as the service pack).

    SHESAGORDIE there is no Service Pack 2 for Windows 7. Vista is at SP2 however.

  • CDLOUS4

    2 Intern

    •

    347 Posts

    487

    0

    Posted July 23rd, 2011 16:00

    I did that and there is no listing for any Service Pack at all so now what?  It is a 32 bit though.