UNSOLVED
Internet Explorer has encountered a problem
I received my new Dell Inspiron 9300 today. I consider myself fairly technical but everytime I open internet explorer, it tells me it has encountered a problem and has to close. I have adjusted my firewall settings, and even turned them off for a brief period to see if it helped, but to no avail. I would really appreciate help. The only software that I have installed other than what was on it, is AOL instant messenger and yahoo messenger. Before the system was shipped to me, I had Dell add Quickbooks Pro 2005, and Norton. Could the messengers be causing the problem?
Thanks to anyone who can help me.
Message Edited by pamgriggs on 07-08-2005 07:36 PM
Message Edited by pamgriggs on 07-08-2005 09:00 PM
bchat
48 Posts
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Posted July 9th, 2005 00:00
I would then remove the messengers and see if IE works. If it does, you can then install 1 or the other to see if it is the culprit. Process of elimination should tell you which one is the problem creator (if it is one of the messengers)
Message Edited by bchat on 07-08-2005 08:40 PM