"sprtcmd.exe" is a known file from Dell. It is used by Dell Support Center.
"sprtcmd.exe" is installed in the C:\Program Files\Dell Support Center\bin folder.

 

I would disable that program from starting up when you start Windows.

If you need to run the program, run it manually.

 

 

EDIT:  Bay Wolf beat me to it :) .

 

I'll leave this part:

 

......SupportSoft also writes some ISP diagnostic software - e.g., Qwest's DSL diagnostics uses sprtcmd.exe.   If it's not the Dell Support Center, that would be the next place to look.

Your post was helpful.  I found I also needed to disable sprtcmd.exe which was in the Startup listing.  Is it OK to leave the Configuration Utility in Selective Startup mode indefinitely?

It is okay to leave it that way but it can be annoying.

 

I would suggest downloading the FREE version of WinPatrol and use it to disable that program from starting with Windows.

 

http://www.winpatrol.com/startup.html

 

 

thanks

I have multiple users,after clicking the start,I get to RUN ok.But in one of the users,there is no Run to click on.Can I find it somewhere else??

See if this post can help you.

http://en.allexperts.com/q/Windows-XP-3282/run-command-missing.htm

 

 

EDIT:

You can also try Pressing the Windows key+R at the same time.

 

BAY WOLF:

 

Thanks for the tip - WinPatrol seems to be working well and taking care of my problem.

 

sbace

lo,sorry for the delay,had some surgery.OK, the run is there now on the administrator's log on.When I uncheck DSCA,a box tells me,SYSTEM CONFIG UTILITY,access denied error while attempting to change service,log on as administrator to make change??

lo,sorry for the delay,had some surgery.OK, the run is there now on the administrator's log on.When I uncheck DSCA,a box tells me,SYSTEM CONFIG UTILITY,access denied error while attempting to change service,log on as administrator to make change??  I am the administrator for this computer?