UNSOLVED
Microsoft Office 2003
Hi All,
I have been trying for days now maybe weeks, to get MS Office Outlook 2003 receive E-mail, I can send it ok but cannot receive, my os is is windows 7 service pack 3, I don't know if it is a compatiblity problem or even if I am asking the right people but if you can help it would make my week.
John F.
fireberd
11 Legend
•
33399 Posts
•
112848 Points
240
0
Posted September 6th, 2010 04:00
I have Office 2003. However, you don't have "Windows 7 service pack 3" - there has not been ANY service packs issued for Windows 7 yet. Windows XP does have SP3, is this what you have?
But, I would suspect it's the account setup in Outlook where the problem is. If the Incoming mail server is not identified correctly you won't be able to receive mail. As you can send OK, that says your user ID, password and outgoing mail server are setup correctly. Doublecheck the incoming mail server setup - it has to be EXACTLY as your ISP specifies, even an extra space in the entry can cause it to be "wrong".