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valleygirl56
25 Posts
0
7201
October 29th, 2004 21:00
msn messenger
I am unable to get into my msn messenger. my status is greyed out and when I try to sign in a messaage comes up saying signing in to .NET messenger service failed and asked if I am on the internet. My icon has the X meaning away or busy. Maybe somehow I disconnected it not sure what to do. I can still check my email on hotmail
valleygirl56
25 Posts
383
0
Posted October 30th, 2004 16:00
Using XP I have Norton-I guess that it what you meanvalleygirl56
25 Posts
381
0
Posted October 30th, 2004 16:00
Hi Dave,
Tried that and still no go
Midnight Star
4791 Posts
383
0
Posted October 31st, 2004 04:00
valleygirl,
Post back the exact error messange including, the error code returned by MSN Messenger.
Mike.Midnight Star
4791 Posts
383
0
Posted October 31st, 2004 14:00
valleygirl,Check your add/remove programs for . NET framework. You might have to un-install messenger, re-install . NET framework, then re-install messenger. See if others agree. Do you have SP2? When did this first start happening?Post up a hijack this log, and we'll see if anything is running on your pc that shouldn't be.Mike.valleygirl56
25 Posts
383
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Posted October 31st, 2004 14:00
I have since removed and reinstalled the messenger. Now when I click on icon to open nothing happens. I have checked the Service Status and it says all systems are stable and running. MSN Messenger 6.2 is what is installed.The Msn Messenger box appears and when I click Sign In-nothing happensMidnight Star
4791 Posts
383
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Posted October 31st, 2004 15:00
valleygirl,
The articles on those refer to a firewall blocking the program. Have you tried to temporarily turn off the firewall and see if you can then sign on?
Mike.
valleygirl56
25 Posts
257
0
Posted October 31st, 2004 15:00
Yes I went to start, control panel, and Security Center and disconnected firewall but still no go. In order to use hijackthis I need to download but not sure how to go about this. I used it before but I must have deleted for I cannot find it now. I will need help with this. I was using my messenger up to a couple of weeks ago but I noticed a few days ago that I could not access the messenger. Another thing is I always went on MSN to play crib and I have not been able to for months now. Hope you can help me.valleygirl56
25 Posts
383
0
Posted October 31st, 2004 15:00
I rebooted my puter and I have a Norton Internet Security notice re Medium Risk-Microsoft MSN Messenger is attempting to access the internet. I have checked the box to permit and still cannot and then I checked the Configure box and still no go. But Now when I attempt to use messenger a box comes up and the error is 0X81000365
sgtcasey
383 Posts
381
0
Posted October 30th, 2004 15:00
Message Edited by sgtcasey on 10-30-2004 10:06 AM