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mary5272

updated

20 years ago

M

mary5272

47 Posts

0

4392

July 11th, 2006 16:00

PLEASE HELP SO FRUSTRATED!

I have a Dell desktop 3000 running windows XP SP2....it has been fine for this first year but now, all opf a sudden, whenever I have more than 1 explorer window open(and yes, i have been able to use as many as 3/4 open at a time up until now)....it freezes & hangs on me. Then, when I do the ctrl/alt/del...it used to pop up right on the screen...now, all I see is the very bottom of it where it says end task...it is beneath whatever windows are open. I have to then close it up & restart explorer all over again. I have had no problems with this PC up until recently...it seemed to start with runtime errors asking if I wanted to debug and when i would click debug, nothing would happen. Then, those went away & this problem began shortly afterwards. I checked the windows help & it said...to try managing my add ons...which I did...I have ran McAfee virus scan comcast anti spyware/adware scan as well as recently defrag....it seems to be getting worse! PLEASE ANY HELP would be greatly appreciated!
  • volcano11

    2 Intern

    27973 Posts

    111

    0

    Posted July 11th, 2006 16:00

    Have you tried clearing your temporary internet files?
     
    Steve
  • volcano11

    2 Intern

    27973 Posts

    111

    0

    Posted July 11th, 2006 17:00

    Go Here and follow the directions to download and run the analysis tool called HijackThis. Generate a log file, then open it and copy and paste the text of the log file in a message in the HijackThis forum where a HijackThis expert can offer advice on how to fix the problem.

    Steve

  • mary5272

    47 Posts

    111

    0

    Posted July 11th, 2006 17:00

    I have cleaned them and do so eash time after my kids play on pc because of the games & such. I also clear them at days end as well as the cookies & history. To no avail, this did not help. I tried to restore my PC but, it will not let me restore beyond about 7 days ago. Thanks!
  • mary5272

    47 Posts

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    0

    Posted July 11th, 2006 20:00

    Thanks Steve...i did just that! I appreciate your help!