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dmbgirl514

updated

22 years ago

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2658

October 12th, 2004 14:00

SP2 and Inspiron 1150 problem

Hello everyone...
 
I just installed the SP2 onto my Inspiron 1140 Dell laptop that I just purchased about 6 months ago.  It was running fine until I installed this pack and now it is running so slow that I can barely use it.  I am a grad student and depend on my computer running at its best.  Are there any suggestions out there to help my computer get back to normal? 
 
Thanks so much!
  • sdh1234

    5 Posts

    141

    0

    Posted October 12th, 2004 16:00

    I found this in another Dell forum and it saved me TONS of time.

    The Processor driver installed by service pack 2 (dated 4/1/2004) causes computers with the Celeron processors to slow to a crawl.  The old driver (dated 7/1/2002) does not do this.  You can roll back to the new driver and see if it helps:

    Right-click My Computer and choose properties

    On the Hardware Tab, choose Device Manager

    Click the "+" next to processors, right click your processor and choose properties

    Click the driver tab.  Confirm that the date of your driver is 4/1/2004.  If so, click roll back driver.

    Windows will warn you that the driver you're rolling back to is not digitally signed.  Continue anyway.

    Reboot when Windows tells you to and see how it runs then.

    FWIW:  I updated the BIOS to the latest and that did not make the newer driver perform properly.  If someone from Dell would care to post a remedy that would allow use of the newer driver, I'm sure many people would appreciate it.

  • AlanJ_

    3 Posts

    141

    0

    Posted October 19th, 2004 15:00

    I also had a sluggish slow windows after I installed SP 2 on my Dell Inspiron 1150 on September 18th. After trying a number of programs I found a few would not even run correctly. For example, I use SmartFTP and it would not even connect. Another example is the Windows Media Player was running very slow and sluggish even on my cable modem. Also I could not load flash from a website even after I put the site as a trusted site and I unchecked the mark from the required server verification in the Internet security options. So about 4 hours after installing SP2, I successfully removed it and then I still had a few programs not work correctly. Then I went to the system restore point I  had before installing SP 2 and restored the computer back and then all my programs started working again.
     
      I just received a Dell support alert this morning. They have a patch for the XP Service Pack 2 problem for the Inspiron 1150.
    Dell™ Inspiron™ 1150 Update for Microsoft® Windows® XP Service Pack 2 (SP2)

    Overview

    Before or after installing Windows XP Service Pack 2 on your Inspiron 1150 perform the following:

    Download the Inspiron 1150 Update

    Install the Inspiron 1150 Update

    Click the links above for detailed instructions.

    NOTE: Installing this patch could help with possible performance loss after installing Service Pack 2 on an Inspiron 1150 with an Intel® Celeron® processor.


    Additional Information


    --------------------------------------------------------------------------------

    Download the Inspiron 1150 Update

    Click the link below:

    Inspiron 1150 Update

    The Export Compliance Disclaimer appears.

    Read the disclaimer.

    If you agree to the terms, click the I agree link below the disclaimer.
    The File Download window appears.

    Click the Save button.
    The Save As window appears.

    Click to select Desktop at the left side of the window.

    Click the Save button.
    The file is downloaded and saved to your desktop.

    When the file has finished downloading, close all open windows.

    Proceed to Install the Inspiron 1150 Update.

    Return to Overview


    --------------------------------------------------------------------------------

    Install the Inspiron 1150 Update

    Double-click the file named R86829.exe on your Desktop.
    The Operating System :Microsoft Windows XP Home, Win... Package... window appears.

    Click the Continue button.
    The message Select the folder where you want to unzip the files to appears.

    Click the OK button.
    A message appears asking if you want to create a folder.

    Click the Yes button.
    The message All files were successfully unzipped appears.

    Click the OK button.
    The message This program will set your computer processor to its highest speed appears.

    Click the Yes button.
    The message Patch Complete. Please press "OK". appears.

    Click the OK button.

    Restart your computer for the changes to take effect.

    Your computer is now updated for Service Pack 2.

    NOTE: If there are multiple users on the computer, each user will need to execute the update.

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

     

    Also see http://forums.us.dell.com/supportforums/board/message?board.id=si_sysperf&message.id=12035

    Well, I guess one of these days I will get brave or foolish enough to try Service Pack 2 again.

     

  • sdh1234

    5 Posts

    141

    0

    Posted October 19th, 2004 16:00

    THANK YOU!  I knew Dell would come through!