UNSOLVED

skdriscol

updated

19 years ago

S

skdriscol

5 Posts

0

78141

March 7th, 2007 19:00

Vista Product key

Can someone tell me how to get a product key (pk). I purchased DME250,E6400,2.13GHZ,250GB in Jan with Express upgrade to Vista Home Premium, the disks arive; but no pk, one is upgrade assist, and the other is vista express upgrade. I spent 2 hours on phone talking to tech, and they DO NOT KNOW.
  • CassC17

    1 Message

    430

    0

    Posted March 7th, 2007 20:00

    The product key is on the back of the cardboard that the discs are shrink wrapped to. I hope you still have it. ( Personally, I don't think that is a very smart place to put the product key. It was probably just easier for them, unfortunately more headaches for us!)
  • pcgeek11

    2 Intern

    •

    1874 Posts

    430

    0

    Posted March 7th, 2007 23:00

    It is obvious the product key is there, geez. There was a BIG RED star on a sticker, The OEM COA sticker with the key, and also a note with a warning not to throw it away...
     
    Nothing is idiot proof. Really where would you put the sticker? On the DVD Sleeve right. 50 dollars says somebody would would throw that away too... and then complain because they put it there.
     
    pcgeek11
  • 430

    0

    Posted March 8th, 2007 02:00

    I thought for any issues relating to delivery of the upgrade you'd be contacting them at https://www.dellvistaupgrade.com/contactus.aspx and not tech support. Try the dellvistaupgrade contact info and see if you have any more luck.
  • skdriscol

    5 Posts

    430

    0

    Posted March 8th, 2007 13:00

    Geek:Since I am Old, but NOT blind, there is NO Product Key on the cd sleeve, where They normaly are.
  • Monguse

    87 Posts

    430

    0

    Posted March 8th, 2007 20:00

    IT IS ON THE CARDBOARD THE DISKS WHERE SHRINK WRAPPED TOO. Can it not be more clear than that. One would have to be blind not to see it with the BIG red star on the cardboard as well.
  • pcgeek11

    2 Intern

    •

    1874 Posts

    430

    0

    Posted March 9th, 2007 01:00

    You said:
     
    Geek:Since I am Old, but NOT blind, there is NO Product Key on the cd sleeve, where They normaly are.
     
    I was just extending what the prior poster stated about it being on the cardboard insert that the package was shrink wrapped to. The one with the Big Red Star, and warning sticker about Not Throwing it Out. I'm old too and half blind, I saw it.
     
    The point I was making was No Matter Where they Put The Sticker somebody would throw it away as you obviously have. If not you it would have been someone else.
     
    pcgeek11
  • dcgtls

    2 Intern

    •

    940 Posts

    430

    0

    Posted March 9th, 2007 03:00

    Is the COA removable from the cardboard so it can be placed on the computer?
  • pcgeek11

    2 Intern

    •

    1874 Posts

    430

    0

    Posted March 9th, 2007 04:00

    You said:
    Is the COA removable from the cardboard so it can be placed on the computer?
     
    Yes, That is required by the microsoft EULA to stick the COA on the original PC.
     
    Just be very careful to not tear the COA. I used a razor blade to catch the edge and peel it up and off the plastic backing that is stuck to the card board.
     
    pcgeek11
  • Monguse

    87 Posts

    430

    0

    Posted March 11th, 2007 05:00

    You are so full of it I've never seen that listed as a requirement.
  • pcgeek11

    2 Intern

    •

    1874 Posts

    614

    0

    Posted March 11th, 2007 06:00

    Monguse,

    I take it you have never read the EULA for OEM System Builders?

    The OEM Software EULA States:

    7. CERTIFICATE OF AUTHENTICITY (COA) LABEL/PROOF OF LICENSE (POL) LABEL. If the individual software license includes a COA or POL label, the system builder who installs the individual software license must attach the COA or POL label, as applicable, to the outside of the fully assembled computer system case in an easily accessible location.

    Here is the link on Microsofts site for your edification.

    http://oem.microsoft.com/downloads/Public/sblicense/English_SB_License.pdf

    Thanks for the compliment... 

    pcgeek11

     

     

     



    Message Edited by pcgeek11 on 03-11-2007 01:27 AM