Both my wife and I have Dell desktops.  Ever since the Win 10 upgrade, we've lost use of the DVD play & record functions.

I have tried rolling back the drivers (can't select "roll back drivers").  I've uninstalled the CD/DVD player and rebooted the computer.  I've tried all the "regedit" suggestions.  All to no avail.

The CD player works perfectly, playing and recording.  In File Explorer, in My Computer, the DVD drive does not appear.  It appears in Device Manager and has no yellow exclamation mark.  When I attempt to update drivers, Win says drivers installed are the best.

The drive is a TSST Corp DVD+- RW SH-216CB.

I'm sure I'm not the only person with this issue, but I could not locate any thread about it.

Thanks for any help.