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XPS 8930, Windows 10, updates not installing
For the past two weeks, automatic updates have been downloaded to my desktop. They automatically try and install, then fail, then are listed as pending. My printer is not undetectable (even when I try an install with disc) so I'm assuming this is linked.
How do I remedy this! Like we are talking a list of probably a dozen are backlogged as "pending installation" and they fail every time. I've shut down, restarted, etc. Nothing. HELP!
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12498
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Posted August 27th, 2019 11:00
Updates all say : Pending Then when they try and install they say unable to update.
Note: This comment was created from a merged conversation originally titled Re: Updates not installing12497
0
Posted August 27th, 2019 11:00
Updates all say : Pending Then when they try and install they say unable to update.
12499
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Posted August 27th, 2019 11:00
Computer info: xps8930 Desktop
Windows 10 installed 7/6/19
There are literally twenty-ish installs waiting to install including Dell firmware, and a dozen Intel. All of these are automatic downloads and updates through Dell.
Note: This comment was created from a merged conversation originally titled Re: Updates not installing12498
0
Posted August 27th, 2019 11:00
Computer info: xps8930 Desktop
Windows 10 installed 7/6/19
There are literally twenty-ish installs waiting to install including Dell firmware, and a dozen Intel. All of these are automatic downloads and updates through Dell.
12487
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Posted August 27th, 2019 14:00
SupportAssist...? Grrrr...
Go to the Support page for the XPS 8930 and put in your Service Tag. (Do not post Service Tag here.) The site should give you the list of the latest available updates. You can tell by the dates which ones are new. You probably need the latest BIOS, updates for Intel chipset and Intel Management Engine, RealTek Audio, Intel HD Graphics and -depending on which video card you have- a video driver update.
Download them onto your desktop manually (NOT using SupportAssist or Dell Update). Keep track of which download name is for which driver/update.
When they're downloaded, close all open apps and all open windows. Disable your anti-viral app. Start with the BIOS (firmware) update. Right-click the .exe file on your desktop and "Run as administrator". Do not interrupt the BIOS update or turn off the PC while the BIOS update is running. When PC reboots after the BIOS update, make sure your anti-viral app is re-enabled, and running.
Then install the other updates.
12478
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Posted August 27th, 2019 17:00
Thanks Ron will do. Fingers crossed.
Note: This comment was created from a merged conversation originally titled Re: Updates not installing12477
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Posted August 27th, 2019 17:00
Thanks Ron will do. Fingers crossed.
12470
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Posted August 27th, 2019 20:00
So Bios, Chipset and Intel graphics installed Others fatal errored and now I have no audio. f'n perfection
12471
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Posted August 27th, 2019 20:00
So Bios, Chipset and Intel graphics installed Others fatal errored and now I have no audio. f'n perfection
Note: This comment was created from a merged conversation originally titled Re: Updates not installing
RoHe
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12533
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Posted August 26th, 2019 10:00
Nobody can help you without knowing: