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JackAdrian
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May 30th, 2021 13:00
XPS 8930 will not recognize external DVD player
Apparently the XPS 8930 I purchased did not have an optical drive which plays blu-ray. I have had no need for it until recently. Therefore, I purchased a USB 3.0 external DVD/Blu-Ray drive. The 8930 does not recognize it, no matter what I do. My display adapters: Intel(R) UHD Graphics 630 and NVIDIA GeForce GTX 1050 Ti.
I cannot imagine a machine this nice has an issue like this. NOTE: My original operating hard drive died. I never made a copy of the Dell recovery partition. I replaced the hard drive and of course there is no Dell recovery option. I spent half a day looking at recovery options and came to the conclusion that my OEM options are zip because my warranty/maintenance agreement expired. I don't want to pay for renewing it if it will not help with the blu-ray issue. I would purchase an internal blu-ray drive if this would help, but perhaps my PC in its current configuration just won't do blu-ray?
Thoughts will be appreciated. Thanks.
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