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figureguy

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3 years ago

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figureguy

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61 Posts

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September 22nd, 2023 17:36

XPX 8940 randomly locks up while using or idle

Good afternoon.  I have an XPS 8940 running Windows 10 Home.  NVIDIA(R) GeForce(R) GTX 1660 SUPER(TM) 6GB GDDR6 is my video card and my processor is 11th Gen Intel(R) Core(TM) i5- 11400 processor.  I have had this system almost 2 years now.  Just a couple of days ago the system randomly froze.  It has happened a few times since then.  I have ran CHKDSK, scannow, Windows Memory Diagnostic, Dell SupportAssist, spyware, malware and virus checks, etc.  I even reset Windows but saved my personal settings and files.  Then I ran a backup and it happened during.  However, and this might or might not be related, but last night I ran it in Safe Mode and let it run for about 7 hours.  No freezing at all.  I have read on here about BIOS issues, Graphics driver, on systems similar to mine.  All my Dell updates and Windows updates are current.  Any help would be appreciated with this as I am not sure if I need to take it in for repair or not.

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