UNSOLVED
Camera auto-adjusts brightness
Hi there!
When I participate in videocalls, the camera auto-adjusts the brightness. When my face is not recognized, the camera brightness becomes extremely dark. I would like to maintain same brightness regardless if my head moves left or right.
How could I do that?
571
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Posted March 25th, 2021 20:00
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Posted March 26th, 2021 11:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
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For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice519
0
Posted March 26th, 2021 11:00
Welcome to the Dell Community @ntelo007
Have you tried "Pro Mode" ???
It may help???
Go to "Start" and click on "Camera"
Click on the "Gear" in the upper Left Hand corner.
Turn "Pro Mode" ON
Now there will be a new Icon on the left side that is used for adjusting brightness.
Best regards,
U2
469
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Posted March 28th, 2021 19:00
Turn off the automatic gain of the camera's exposure.
429
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Posted March 31st, 2021 01:00
How can I do that?
AdrianG001
6 Operator
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3958 Posts
583
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Posted March 25th, 2021 06:00
I'm having the exact same issue with my new Dell Inspiron i7. My students keep asking why I keep turning the light off and on. Did you find a solution? I wish Dell would fix this, rather then us having to purchase separate hardware.