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vferko

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3 years ago

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vferko

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April 11th, 2022 15:00

XPS 13 9310 2-in-1, error "Temperature sensor detected a failure value"

My XPS 13 9310 2-in1 with Windows 10 Pro freezes every while - sometimes not after 2-3 days, sometimes twice a day. I started investigating in the Reliability Monitor and then I tried to find a matching entry in the Event Viewer only to find the whole 20MB event log full of these messages. Thanks to this, it only goes 3 days into the past and there is 21270 Events with id 1054 such as this:

 

Temperature sensor detected a failure value
Sensor location: SKIN  ,
Probe type: Temp 
Location: Motherboard,
Current value: 52,
Upper critical threshold value is: 44,
Upper non critcal threshold value is : 42.
Chassis location: Main System Chassis
Previous state was: Critical (Failed)
Temperature sensor detected a failure value
Sensor location: DIMM A,
Probe type: Temp 
Location: Memory Module,
Current value: 48,
Upper critical threshold value is: 48,
Upper non critcal threshold value is : 45.
Chassis location: Main System Chassis
Previous state was: Critical (Failed)

 

 

What can I do to fix this?

(edited)