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FunctionOfX
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5247
October 5th, 2021 11:00
XPS 15 (9510) bluetooth not working
The bluetooth option is grey in BIOS under 'connection', yet it say bluetooth device is installed on the 'front page'. Needless to say, I cant find bluetooth under device manager, not even an unknown device. I don't know what is going on here and how to fix this.
IMO, some good trouble-shooting tips here:
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3958 Posts
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Posted October 6th, 2021 03:00
https://www.dell.com/community/XPS/Unable-to-start-the-bluetooth-stack-service/td-p/5764595
Uninstall WIDCOMM Bluetooth Software or WIDCOMM Bluetooth Driver. This must be done via Uninstall or change program from Windows.
After this solution the bluetooth headsets work better than before because additional Hands Free drivers are installed per device.
FunctionOfX
2 Posts
4427
1
Posted October 11th, 2021 03:00
I dont have/ I cant find WIDCOMM Bluetooth Software at all...
DELL-Chris M
Community Manager
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Posted October 28th, 2021 08:00
Update = A DELL-Cares agent setup service.
DELL-Chris M (old account)
#IWork4Dell