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Go to SolutionXPS 15 Black Screen with Loading Cursor
XPS 15 L521X
Put laptop to sleep last night and found it today with a black screen and a movable blue loading cursor. It does not respond to holding down the power button, any keys including F12, F8, ctrl + shift + escape, or shift sticky key.
I've unplugged it until it died and booted back up multiple times, all I get is the Dell logo and then black screen with cursor. Looked like there may have been a pending Windows 10 update last night, could that be the issue?
I'm pretty stuck at the moment, any suggestions? Thanks.
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