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arlgb

updated

8 years ago

A

arlgb

1 Message

0

715

October 25th, 2018 11:00

XPS 15 video rendering issues

I'm running the latest Windows 10 updates, and Dell Drivers (using the latest Dell Update tool) as well as the latest GeoForce driver. 

I'm having rendering issues across the board with apps, like for example Opera browser below. It seems it's the Intel driver, because if I remove it, the problem goes away (but of course the resolution is not great)

Any thoughts? 

 

 

videoxps.PNG

  • Dell-SreejithR

    6 Operator

    •

    3398 Posts

    636

    0

    Posted October 25th, 2018 11:00

    Thank you for your message.

     

    What is the Intel driver version installed? 

     

    Download & save the Intel driver from support site. Open device manager – expand display adapter – right click Intel driver & click on uninstall (check the box that says delete driver), install the Intel driver saved on your computer & then restart the computer.

     

    What is the BIOS version installed?

     

    For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

     

    Click here to find the service tag -  https://dell.to/2xXUCUW

     

  • Dell-SreejithR

    6 Operator

    •

    3398 Posts

    630

    0

    Posted October 25th, 2018 12:00

    Thank you for your message.

     

    What is the Intel driver version installed? 

     

    Download & save the Intel driver from support site. Open device manager – expand display adapter – right click Intel driver & click on uninstall (check the box that says delete driver), install the Intel driver saved on your computer & then restart the computer.

     

    What is the BIOS version installed?

     

    For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service

    tag, registered name & email address. 

     

    Click here to find the service tag -  https://dell.to/2xXUCUW