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Bell Daddy
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March 16th, 2025 16:01
XPS 16 9640, will not open
Unplug my 6 month old Dell XPS 16 9640 Laptop and went to the basement. I cannot open the top. Need help.
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Posted March 18th, 2025 15:48
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Explain cannot open. Are you saying that the laptop lid/screen is stuck closed?
DELL-Chris M (old account)
#IWork4Dell
DELL-Cares auto response
Community Manager
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2371 Posts
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Posted March 16th, 2025 16:01
Hello! Thank you for using the DCF (Dell Community Forum). We are the DELL-Cares contact for order/shipping related queries, not Technical Support issues.
Moving your Post to the applicable hardware troubleshooting board. Click the Get Help Now on right to start a chat with Technical Support.
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#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
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