Hello together

With ThinOS 9.1 the Jabra Xpress Packet was released by Dell. We have been trying to get this to work for a few weeks now. Unfortunately without success so far. Neither the Jabra Direct Update (JDU) nor the Audio Device Dashboard (ADD). We have created the configuration file and also loaded it into the WMS.
Does anyone have an idea what this could be?

Following is an excerpt of the log file: \tmp\jdu_log\addInfoReader.log

[2021-06-16 07:52:31.072994] Starting addInfoReader v.7.2.0 Mar 9 2020 11:57:23
[2021-06-16 07:52:31.076298] DeviceList: devices found:
[2021-06-16 07:52:31.076513] DeviceList: /dev/usb/hiddev1
[2021-06-16 07:52:31.352614] GnpDevice[hidraw1]: GNP report ID is 5, size is 33
[2021-06-16 07:52:31.352968] GnpDevice[hidraw1]: opened /dev/hidraw1, fd=15
[2021-06-16 07:52:31.353344] GnpEndpoint[hidraw1]: I/O thread started..
[2021-06-16 07:52:31.354271] GnpEndpoint[hidraw1]: Default destination address is unknown, attempt probe..
[2021-06-16 07:52:31.354443] GnpEndpoint[hidraw1]: probe 8
[2021-06-16 07:52:31.354620] GnpEndpoint[hidraw1]: probe: --> 08 00 00 46 02 02
[2021-06-16 07:52:31.355425] GnpEndpoint[hidraw1]: probe: <-- 00 00 00 05 00
[2021-06-16 07:52:31.355592] GnpEndpoint[hidraw1]: probe: queue event
[2021-06-16 07:52:31.356118] GnpEndpoint[hidraw1]: probe: <-- 00 08 00 c6 fe f5
[2021-06-16 07:52:31.356279] GnpEndpoint[hidraw1]: probe 1
[2021-06-16 07:52:31.356381] GnpEndpoint[hidraw1]: probe: --> 01 00 01 46 02 02
[2021-06-16 07:52:31.358118] GnpEndpoint[hidraw1]: probe: <-- 00 01 01 c9 02 02 02 00 1a
[2021-06-16 07:52:31.358280] GnpEndpoint[hidraw1]: probe: default destination address: 1
[2021-06-16 07:52:31.358583] GnpEndpoint[hidraw1]: --> 01 00 02 46 02 02
[2021-06-16 07:52:31.360142] GnpEndpoint[hidraw1]: <-- 00 01 02 c9 02 02 02 00 1a
[2021-06-16 07:52:31.360379] GnpEndpoint[hidraw1]: --> 01 00 03 46 02 01
[2021-06-16 07:52:31.362106] GnpEndpoint[hidraw1]: <-- 00 01 03 d1 02 01 0a 30 33 33 44 41 41 36 35 41 38
[2021-06-16 07:52:31.362304] GnpEndpoint[hidraw1]: --> 01 00 04 46 02 03
[2021-06-16 07:52:31.364159] GnpEndpoint[hidraw1]: <-- 00 01 04 cc 02 03 05 33 2e 34 2e 31
[2021-06-16 07:52:31.364384] GnpEndpoint[hidraw1]: --> 01 00 05 46 13 1d
[2021-06-16 07:52:31.366155] GnpEndpoint[hidraw1]: <-- 00 01 05 da 13 1d 39 35 35 39 2d 35 35 33 2d 31 31 31 00 00 00 00 00 00 00 00
[2021-06-16 07:52:31.366387] GnpEndpoint[hidraw1]: --> 01 00 06 46 13 5b
[2021-06-16 07:52:31.368134] GnpEndpoint[hidraw1]: <-- 00 01 06 d6 13 5b 0f 4a 61 62 72 61 20 45 6e 67 61 67 65 20 36 35
[2021-06-16 07:52:31.369963] GnpEndpoint[hidraw1]: QUIT!

The following USB devices are attached and recognized:

Port	PID	VendorId	Description	Controller	Composite
0	0003	1d6b	XHCI root HUB	XHCI(3.00)	false
1	111a	0b0e	Jabra Engage 65	Jabra(2.00)	true
2	2113	413c	Dell KB216 Wired Keyboard	Dell(2.00)	true
3	608d	17ef	Lenovo USB Optical Mouse	Lenovo(2.00)	true

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