Start a Conversation

Unsolved

AK

1 Rookie

 • 

1 Message

18

April 24th, 2024 11:47

Alienware 610M Mouse Wheel is Not working within 4 months

Hi,
I purchased Dell Alienware 610M mouse from Amazon on 31st December 2023. Since the last week the mouse is showing some scrolling issue and for yesterday it sometimes scrolling the documents or web pages in the wrong direction. I have to scroll the wheel over again to scroll my documents.

I purchased this mouse considering it's sturdy build quality. Earlier once I betrayed by purchasing Dell XPS laptop. This time I thought that Dell can provide the best quality material in terms of mouse. But again I became fool. Thank you so much for selling this rubbish products in exchange of so much cost.

However I am attaching the Amazon purchase Bill for this product. You claimed that you have some sorts of warranty. If so then try to prove it by taking some necessary action to resolve the issue.

<Private data removed from public view. DELL-Admin>

1 Rookie

 • 

1 Message

May 1st, 2024 16:08

My mouse first disappeared from the screen altogether then I realised its back again but now the scrolling doesnt work. I tried everything but it just doesnt work. seems like the worst purchase.

No Events found!

Top