Area-51 R2, Windows 10 issues, using two AWCC

Question

So....I'm having this problem..... I have an Area 51 R2, AW959 mouse, the AW568 Keyboard, and the AW988 headphones. I'm a bit of a fan.  To control the lights, I have to have 2 command centers installed. One to run the desktop lights. CC 4.8 and the new Command Center installed from the Microsoft Store to control the keyboard, mouse, and headphones. Here is where the problem happens. To make things easy, lets call these apps... R2 Command Center: R2CCExtras Command Center: AWCC Seems likes having both installed has made the R2CC hit or miss. Sometimes it loads, sometimes it wont.  If I load up AWCC first, then I can't run the R2CC until I restart my computer. I double click the app and nothing happens. If R2CC is the very first program I load when I turn on my machine, then it will load. But after that, if I start AWCC, then R2CC wont load. So I can't jump back and forth from app to app to make changes. Anyone else have this problem? Am I missing something? I just did a full reinstall of the OS to the current Windows 10 and installed all the most current drivers. I feel like there should be only ONE Command Center.

Tesla1856 · Answer

@TheRealFVH wrote:

I feel like there should be only ONE Command Center.

I don't have any of this, but I do have both an Aurora-R6 and Aurora-R1 (yes, still) .

AFAIK, there is only one Alienware Command Center for your machine.

I thought the app to control the Alienware Keyboards and Mice was called "Control Center".

Edit:

Sorry if my info is out-dated. Hopefully, this will help after-all:

https://www.dell.com/support/article/us/en/19/sln306826/installing-and-configuring-the-alienware-command-center-software-for-your-alienware-gaming-keyboards-and-mice?lang=en

Alienware Desktops

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