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May 9th, 2023 17:00

Aurora R10, crashing on games after 5 minutes

After playing any game for a short while, my Aurora R10 bluescreens, and I get this message.

Source
Windows

Summary
Shut down unexpectedly

Date
‎5/‎9/‎2023 4:35 PM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 0
Parameter 2: ffffdd810f802028
Parameter 3: bc800800
Parameter 4: 60c0859
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x124_0_AuthenticAMD_PROCESSOR_Bus_MEMORY_Unknown_BANK1_MSCOD060C_MCACOD0859_UC_IMAGE_AuthenticAMD.sys

Does anybody know how to fix this? My computer is:

AMD Ryzen 7 5800X, NVDIA GeForce RTX 3080, 16 GB DDR4 3200 MHz Ram, water cooled, and has a 1000 watt power supply.

 

I have freshly installed Windows with a USB so I do not think it could be anything related to that.

May 9th, 2023 18:00

Hi I had a similar problem with my rig. It was an intel chipset and I had 2 engineers turn up to replace the 3080. Is yours under warranty if so I’d get a replacement graphics card and motherboard. If this not solve ask them for a system replacement. That’s what’s happening with me. 

6 Professor

 • 

6.1K Posts

May 10th, 2023 06:00

Run an Epsa test to see if you have hardware issues: Epsa test 

9 Posts

May 15th, 2023 07:00

I ended up getting my cpu replaced and that seems to have fixed it so far. Thanks for the advice!

3 Posts

June 16th, 2023 02:00


@JRT3256 wrote:

After playing any game for a short while, my Aurora R10 bluescreens, and I get this message.

Source
Windows

Summary
Shut down unexpectedly

Date
‎5/‎9/‎2023 4:35 PM

Status
Report sent

Problem signature https://zaza.codes/
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 0
Parameter 2: ffffdd810f802028
Parameter 3: bc800800
Parameter 4: 60c0859
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID:  0x124_0_AuthenticAMD_PROCESSOR_Bus_MEMORY_Unknown_BANK1_MSCOD060C_MCACOD0859_UC_IMAGE_AuthenticAMD.sys

Does anybody know how to fix this? My computer is:

AMD Ryzen 7 5800X, NVDIA GeForce RTX 3080, 16 GB DDR4 3200 MHz Ram, water cooled, and has a 1000 watt power supply.

 

I have freshly installed Windows with a USB so I do not think it could be anything related to that.


The error message "bc800800" is specifically related to graphics drivers.

July 23rd, 2023 11:00

I ended up getting my cpu changed and that appears to have fixed it thus far. Thanks for the recommendation!

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