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1 Rookie

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65 Posts

326

March 7th, 2021 12:00

Aurora R11, AWCC not starting up

Yesterday AWCC did not start up. I opened it it started the services with the turning circles then it opened again the window but it remains empty. I uninstalled with Revo uninstaller all Alienware CC Programs Eg. AW OC Controls and CC components removing all registry entries and folder remains. I installed the latest version but the issue persists. Anyone have an idea what to try next?

Awcc open without iconsAwcc open without iconsAwwcc StartingAwwcc Starting

6 Professor

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7K Posts

March 7th, 2021 12:00

Try typing in event viewer in the windows search box.

Open up event viewer, and select windows logs, then application from the left drop down menu.

It should list the error of the application, if it indeed has an error.

1 Rookie

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65 Posts

March 8th, 2021 01:00

It throws an error in event viewer:

 

event_viewer_error.jpg

What can I investigate further to solve this?

1 Rookie

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65 Posts

March 8th, 2021 01:00

In security and maintenance I found this additional info:

security_and_maintenance.jpg

No Events found!

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