686

July 17th, 2021 15:00

Aurora R11, can't install updates?

I get notified in Support Assist that I have two updates: Dell Update/Alienware Update Application for Windows 10 and Alienware OC Controls Application. I've tried installing both several times and it fails.

I then decided to download the Update Application manually. When I try to install it, it says that it was interrupted. How am I supposed to install it? I've turned off my Antivirus/Firewall  (Vipre). Maybe I should ignore it?

 

 

101 Posts

July 17th, 2021 16:00

Are you overclocking?  Might want to turn it off if you are.  I have the R11 and started with a fresh install of Windows 10.  I think I avoided some of the issues because of that strategy.

July 18th, 2021 08:00

Thanks. If it's overclocked, it came that way from Dell. I usually don't like messing with CPU settings unless it's a BIOS update.

I may just uninstall the Alienware CC since I don't use it anyway. Maybe I'll reinstall it at a later time.

Thanks again.

101 Posts

July 18th, 2021 09:00

You're certainly welcome.

No Events found!

Top