Hmm I guess my one adapter was not powerful enough. It works normally in a different adapter just plug both the monitor and pc tower in elsewhere and that will fix the black screen on startup for the Alienware r11 desktop
The power cable and the monitor power cable need to be much longer also. That’s kind of annoying as someone who would spend another $50 for a longer cable.
I even unplug the power supply and plug it back in and this is the fifth time I’ve tried to turn it on. It turns on properly like 10% of the time. What?
It worked today. Maybe it was the adapter plugin place change or changing from HDMI 1 to HDMI 2. Either way it worked. I will post here again if I have issues.
Hmm I plugged it into a different plug in the adapter and now it works and loaded properly. I don’t know why it would freeze when going into sleep mode?
I had no video at all on mine either with HDMI or DVI-D. The video card seemed level and seated properly. Once I removed the card completely and re-inserted it, everything worked fine.
Annoyed R11 Owner
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July 4th, 2020 13:00
dell also sent me a replacement keyboard and picked up the one that had an issue for free.
Annoyed R11 Owner
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July 4th, 2020 13:00
Hmm I guess my one adapter was not powerful enough. It works normally in a different adapter just plug both the monitor and pc tower in elsewhere and that will fix the black screen on startup for the Alienware r11 desktop
Annoyed R11 Owner
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July 4th, 2020 13:00
The power cable and the monitor power cable need to be much longer also. That’s kind of annoying as someone who would spend another $50 for a longer cable.
Annoyed R11 Owner
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July 4th, 2020 13:00
I even unplug the power supply and plug it back in and this is the fifth time I’ve tried to turn it on. It turns on properly like 10% of the time. What?
r72019
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July 4th, 2020 18:00
Yea I didn't like the stock cables on my Dell monitors either.
Annoyed R11 Owner
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July 4th, 2020 21:00
Now my PC won’t even power on anymore what happened?
Annoyed R11 Owner
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July 4th, 2020 21:00
actually, it still is black screen for the first few start ups on the other adapter.
Annoyed R11 Owner
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July 4th, 2020 21:00
https://youtu.be/K7BfNxh8i7g Here I made a video of this issue.
Annoyed R11 Owner
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July 4th, 2020 21:00
this support article doesn’t even load are you guys messing with me?
https://www.dell.com/support/article/en-us/sln114868/alienware-computer-does-not-turn-on-or-go-into-windows?lang=en
Annoyed R11 Owner
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July 4th, 2020 21:00
Alright so now I got a different power surge adapter and plugged it in and now it turns on again and I still get a black screen.
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July 4th, 2020 22:00
HDMI 2 seems to be working I’ll post here again tomorrow if I have issues when I turn it back on again.
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July 5th, 2020 08:00
It worked today. Maybe it was the adapter plugin place change or changing from HDMI 1 to HDMI 2. Either way it worked. I will post here again if I have issues.
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July 5th, 2020 09:00
BGood2
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July 5th, 2020 09:00
I had no video at all on mine either with HDMI or DVI-D. The video card seemed level and seated properly. Once I removed the card completely and re-inserted it, everything worked fine.
Annoyed R11 Owner
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July 5th, 2020 09:00