Unsolved
4 Posts
0
1655
February 25th, 2021 09:00
Aurora R11, randomly restarts?
I just got my brand new desktop in yesterday and have close to nothing besides 2 games installed. First, my computers quite slow loading anything when I click them. But it will also randomly restart without warning. I have everything up to date as I updated and installed everything (or so I think) when I first got it yesterday. Does anyone know why this is happening?
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dillam
4 Posts
0
February 25th, 2021 13:00
Update: I'm starting to see that it only happens with certain things. For example, when I'm running Call of Duty Cold War it has yet to happen, but when I run minecraft it will freeze then restart. Also there is a delayed start up and once it starts it takes a decent amount of time to load windows.
r72019
8 Professor
•
5.3K Posts
1
February 25th, 2021 15:00
Did you install any hardware RAM, SSD, etc?
Try hitting F12 on boot and running the ePSA built in hardware diagnostics
Do you see any critical errors in windows reliability monitor? Such as Kernel power 117 or 141 hardware errors.
And, check that all your cables including AC are fully inserted.
hooven
11 Posts
0
February 26th, 2021 12:00
My guess is that the GPU is over heating. From what Ive read on this forum there are many with the same issue. Dell makes their own 3080 cards. Only 2 fans and the case is small and crammed together with minimal cooling. Don't wait to return. You have 30 days. After that you are out of luck.
dillam
4 Posts
0
March 3rd, 2021 06:00
I also have liquid cooling if that makes any difference.
dillam
4 Posts
0
March 3rd, 2021 06:00
It says there is one critical event which is AWCC. I'm not sure what that is.