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December 25th, 2022 15:00
Aurora R12, HDMI cable not not fitting into HDMI port
I tried plugging in my HDMI cable to the GPU, however it can only seem to go 3/4 of the way and gets stuck on the back panel. Does anyone have a solution?
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Vanadiel
6 Professor
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7K Posts
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December 25th, 2022 16:00
Is that the original OEM video card, or aftermarket?
Tesla1856
8 Wizard
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17.1K Posts
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December 25th, 2022 17:00
That's not good.
First, be sure your cable is good. If you compare both ends (with a magnifying-glass), they should be identical.
Then, you will have to inspect the HDMI port of the video card. If you are super-lucky, there is just dust/lint packed in there (not that I've even see that).Finally, be sure you are not trying to plug a HDMI-cable into a Display-Port socket (Google is your friend). .Tesla1856
8 Wizard
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17.1K Posts
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December 25th, 2022 20:00
Now that your picture it approved (and I can actually see it) ...
To me, it's looks like the cable's plastic connector is bottoming-out against the metal case.
I wondering if that is a retail (non Dell OEM) video-card or if maybe it's not installed quite right. Seems like the actual ports should be more towards the middle of the slot.
It could also just be that cable. Some of these cables are designed more for home-theater (where the back of the AVR/Amp is flat). You can get a different cable (with a more tapered connector).
Or VERY-CAREFULLY shave-off the plastic edge to make it more slim-lined. Rarely, I've had to do something like this with various cables over the years. However, if you are not handy or know what you are doing, I would not attempt it.