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35 Posts

709

August 3rd, 2021 18:00

Aurora R12, won't post after automatic update

So my daughter's Aurora R12 had an automatic update this afternoon.  After it shut down it would not reboot or post.  I have changed the CMOS battery and reset the jumpers.  Nothing.  Any ideas?  

8 Professor

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5.3K Posts

August 3rd, 2021 18:00

Are you stuck at a black screen with the power button flashing, or does it immediately turn itself off?

35 Posts

August 3rd, 2021 19:00

Black screen, dark keyboard, power button flashing.  

 

8 Professor

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5.3K Posts

August 3rd, 2021 20:00

The flashing is an error code to identify the problem.  How many times does it flash in sequence? 

35 Posts

August 4th, 2021 06:00

I stopped counting after 16.  I don't think its providing any code.  

8 Professor

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5.3K Posts

August 4th, 2021 08:00

Did you try this procedure to clear CMOS?  No need to touch the jumpers, put them back where they were. 

clear cmos.png

8 Professor

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5.3K Posts

August 4th, 2021 08:00


@Nollcraft wrote:

I stopped counting after 16.  I don't think its providing any code.  



If it is just flash, pause, flash, pause that is an error code too.  That would be an error code 1; system board BIOS and ROM failure.  

So a Flash, pause, flash, pause, would be error code one 

A double flash flash, brief pause double flash flash, pause, would be error code 2.  

And so on. 

Any time there is a flashing amber light on the power button and you're stuck at a black screen (no post) that is an error code. 

8 Professor

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5.3K Posts

August 4th, 2021 08:00

If the above procedure doesn't work (try above first before this), then press and hold Control + Escape while restarting the desktop, and try following the prompts when the recovery screen appears to reset nvram and then recover your BIOS. 

2 Intern

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509 Posts

August 4th, 2021 09:00

Sounds like windows update failed the bios flash. Have you tried downloading 1.1.2 and doing a flash from usb?

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