NIck452127

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2 years ago

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NIck452127

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10 Posts

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6121

January 5th, 2023 18:00

Aurora R15, stuttering issue

Hello, I have received my Aurora R15 with the RTX 4090. I have had this stuttering issue since the beginning. Around 5-10 minutes in each game, I get this weird stuttering that drops frames and distorts the audio for about 1-2 seconds. It doesn't matter which game it is, it happens. 

Things that I have tried: 
* Updated Graphics Drivers from GeForce 
* Rolled back drivers from GeForce to 3 different versions and it still happens
* Updated windows
* Updated all drivers with a Driver Updater App
* Turned on game mode in settings 
* Set power management to performance mode and normal mode through Nvidia Control Panel
* Turned off V-Sync in Nvidia control panel
*Set performance mode in ACC
*Updated BIOS and firmware

And today there was a firmware update for Alienware I also installed and applied and nothing has changed
This issue is getting very annoying. I do not believe it is a Hardware issue, but a Software issue. But I could be wrong. At this point I am stumped. The last thing I could think of that I have not tried was a Full System Reset, Wipe and redownload everything. But I am trying to avoid that.

I do have some Corsair Dominator DDR5 6000Mhz Ram coming in the mail in a couple days and I will be upgrading it from the 4800MHz. But I'm pretty sure that's not the issue either but I could be wrong as well. If anyone else has had experience with this issue please comment. I would really love to get this figured out. This was an expensive machine which I am enjoying for the most part and really don't regret the purchase. And I also understand that there could be bugs at the beginning of an initial launch of a new product as well. But for the price tag, it should be a little more stable out of the box 

RTX 4090 
13th Gen Intel  i9-13900KF
32GB DDR5 Ram 4800MHz