Aurora R16 - CPU fan detect failure

Question

I have an Aurora R16 (out of warranty) with no hardware or software changes. Fans were running on high, so I rebooted the PC. Upon reboot, the BIOS showed the error "CPU fan detect failure". I pulled the side off, and the AIO cooler fans are running. I unplugged the AIO cooler from the motherboard and plugged it back in, but the error is still showing.

What part can I use to replace the factory AIO cooler? I don't see it on the part store when I search for my service tag. Or, is there something else I can try?

beems · Answer

UPDATE: The fans are powered separately and both are working, so it is just the AOI cooler that I need to replace.

ejn63 · Answer

Do you mean this assembly? https://www.ebay.com/p/7064591957

beems · Answer

@ejn63​ Yes, I was hoping to buy new as I've had a bad experience buying used from eBay in the past. I did find a few on eBay but all were listed as used.  I ended up buying a Corsair Nautilus 240 with the hopes I can rig it up to the OEM mount in the R16: https://www.amazon.com/dp/B0DF7DH5Z5?smid=ATVPDKIKX0DER&ref_=chk_typ_imgToDp&th=1. If I get that working, I will try to remember to post back here in case others stumble upon this in the future.

Wario64 · Answer

The same thing literally just happened to me this morning. Very frustrating, seems like a very common issue due to cheap parts unless this is a recent bios issue. Please let me know if you have any luck, I’m about to go purchase a replacement as well due to supports lead time being quite lengthy.

Wario64 · Answer

I wanted to provide an update. I purchased the same AIO you did and rigged it up. After doing so, the fans just run at maximum speed and I can't seem to get them to automatically run. @beems

ProfessorW00d · Answer

@Wario64​  clear CMOS by holding in the power button for 30 seconds. How did you connect all of the cables . . . drop some photos of the inside of your rig.

Alienware Desktops

Aurora R16 - CPU fan detect failure

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